This Return and Refund Policy applies to all purchases you make from Shop Of Trending and our website and shop at shopoftrending-store.myshopify.com operated by Shop Of Trending of 1 Austin Avenue, Croydon NSW 2132, Australia (“we”, “us”, “our”).

By placing an order for any of our products, you represent that you have read this policy and that you agree to and fully accept the terms of this policy. If you do not agree with or fully accept the terms of this policy, please do not place an order with us.

If you have any questions about this policy, you can reach us via email using tito3062026@gmail.com or write to us at the above address.

About Returns

Before requesting or arranging a return, please read the following information carefully. You can return any delivered products you have purchased for any reason within 30 working days of delivery. To do so, you should notify us in writing by email or post within 5 working days of delivery. If you are returning a product for any reason, other than damaged products, you should pay the cost of returning the product(s) to us.

When we do not accept returns

We do not accept returns if the product(s):

• tags have been removed,
• damaged,
• altered or
• adapted or treated as your property.

While in your possession, you should keep the product(s) you wish to return to us in good condition. The product(s) should be returned in the same condition in which it was delivered.

Can I exchange my product(s)?

Right now, we don’t have an exchange service. If you’d like the item in a different color or a different size, the best thing to do is to place a new order. Any item can be returned following our returns process.

How to return

Please ensure that returned products are well packed to avoid damage or loss of parts during transit. Refunds may be reduced for returned products that can no longer be sold as new because they have been opened, damaged or show signs of wear and tear.

For returned products it is advisable to use a trackable shipping service or take out shipping insurance. We cannot guarantee that we will receive your returned product.

Please do not

• return any orders for uncommunicated reasons.
• send your purchase back to the manufacturer.

Return policy

To receive a full refund, the product should be:

• in its original packaging,
• be in a resalable condition,
• be complete and as purchased,
• accompanied by a valid proof of purchase, and
• be returned to us within 30 working days of purchase.

Refunds

Refunds will be processed within 30 days. For currency conversions, refunds will be made in the currency in which you paid for the order. Shop Of Trending accepts no responsibility for any loss or gain arising from changes in exchange rates between the time of order and the time of refund.

Late or missing refunds

If you have not received a refund within 30 days of us notifying you that your refund has been issued, please double check your bank account, and contact your bank or credit card company. If you have done all this and still have not received your refund, please contact us.

Does this policy change?

We may update this Return and Refund Policy from time to time. This might be for a number of reasons, such as to reflect a change in the law or to accommodate a change in our business practices and the way we use cookies. We recommend that you check here periodically for any changes to this Return and Refund Policy. This Return and Refund Policy was last updated on Monday, September 21st 2026.

Who should I contact for more information?

If you have any questions or comments about this Return and Refund Policy or wish to exercise your rights under applicable laws, please contact us using tito3062026@gmail.com or write to us at the above address.